I don't understand why everyone is complaining about customer service in this branch. I'm a regular customer hier , the guys are doing their best, I'm very satisfied, and if you have much higher expectations than i'd suggest you to opening an account in a Swiss bank or Monaco.
Ameriabank
Information about products and services from Ameriabank
Bank's exchange rates
Last update: 06 Oct, 20:46
Ameriabank
- EUR401.5415.5
- RUB4.144.39
- USD360365
- EUR405.3-0.49% 407.19+0.47%
- RUB4.26-1.60% 4.24-0.61%
- USD361.81-0.20% 362.14+0.09%
Best offers
1.7%
731-1825 days
to 4 778 600€
1.5%
731-1825 days
to 4 778 600€
3.6%
731-1825 days
to 5 512 500$
5%
731-1825 days
to 465 869 000₽
3.4%
731-1825 days
to 5 512 500$
13.23% - 13.81%
12.5%
to 150 000 000֏
from 10%
14.97% - 17.17%
13.5% - 14%
to 150 000 000֏
from 10%
8.3% - 12.45%
8% - 8.5%
to 300 000€
from 30%
11.03% - 15.39%
10% - 10.5%
to 300 000$
from 30%
14.39% - 15.76%
13.5%
to 150 000 000֏
from 10%

The card is completely free
13.7% - 23.13%
to 10 000 000֏
30 days

The card is completely free
13.7% - 23.13%
to 10 000 000֏
30 days

Free of charge
7 500֏ / year
13.7% - 23.13%
to 10 000 000֏
30 days

Free of charge
7 500֏ / year
13.7% - 23.13%
to 10 000 000֏
30 days

Free of charge
15 000֏ / year
13.7% - 23.13%
to 10 000 000֏
30 days

The card is completely free
2%
No
No

Free of charge
15 000֏ / year
No
No
No

Free of charge
1 000֏ / year
No
No
No

Free of charge
15 000֏ / year
No
No
Passages to business lounges

Free of charge
7 500֏ / year
No
No
15% discount on easyJet
22.2% - 23.09%
to 20 000 000֏
up to 5 years
17.19%
to 2 000 000֏
up to 5 years
22.2% - 23.09%
to 20 000 000֏
up to 5 years
Information about Ameriabank
General information
Full legal name
Ameriabank CJSC
Founded
1992
CB of Armenia License
№50
Head office
2 Vazgen Sargsyan St., Yerevan 0010, ArmeniaWebsite
ameriabank.am/enOn the map (316)
Financial Indicators (2025)
Total Assets
AMD 2,335 billion
Loans and Advances
AMD 1,697 billion
Equity
AMD 337 billion
Net Profit
AMD 72.6 billion
Annual Report
OpenBank details
CB of Armenia License
№50
Registration date
08 Sept 1992
Bank code
15700
SWIFT code
ARMIAM22
Chairman
Artak Hanesyan
About the Bank
Ameriabank is one of Armenia’s largest banks, serving individuals, SMEs and corporate clients. The bank develops retail, corporate and investment banking, as well as digital services. According to the bank itself, Ameriabank is the largest lender in Armenia.
Ameriabank is one of Armenia’s largest universal banks, serving individuals, SMEs and corporate clients. The bank develops retail, corporate and investment banking, as well as digital services. According to the bank itself, Ameriabank is the largest lender in Armenia.
History
1992 — Foundation
Armimpexbank CJSC was established on July 24, 1992.
2008 — Rebranding
On May 19, 2008, Armimpexbank was renamed Ameriabank CJSC.
2010 — Merger
In 2010, Ameriabank and Cascade Bank were reorganized through a merger; Ameriabank became the legal successor of Cascade Bank.
2024 — International group
Ameriabank joined an international financial group, now known as Lion Finance Group, while retaining its own brand and operational independence.
2026 — FTSE 100
In March 2026, Lion Finance Group, which includes Ameriabank, was included in the FTSE 100 index.
Ameriabank business activities and areas of specialization
Activities
Retail banking, corporate banking, investment banking, SME financing, digital banking services.
Key products and services
Target Segments
Individuals, SMEs, large corporate businesses and investors.
Digital Products
MyAmeria, MyBusiness, MyInvest, digital ecosystems and remote banking services.
International Affiliation
Ameriabank is part of Lion Finance Group, an international financial group whose shares are traded on the London Stock Exchange.
Leadership
Artak Hanesyan
Chief Executive Officer
Artak Hanesyan has served as Chief Executive Officer of Ameriabank since October 2007 and as Chairman of the Management Board since April 2008. He has more than 30 years of banking experience; previously, he held management positions at Converse Bank and worked at the Central Bank of Armenia.
Awards
2026 — Global Finance - Best Bank in Armenia
Best Bank in Armenia - 2026 - Global Finance. This was Ameriabank’s 11th time receiving the award.
Source
Ameriabank online services
Bank branches and ATMs map
Bank reviews
Super unprofessional too far from customer service specially a girl sitting in front of the reception whose name was Tamara. I approached to her in order to ask about the procedure for doing transfer from outside country’s bank from my business account into my personal account which in in Ameria bank. First of all she was super rude, not capable even to explain properly or give a PROPER information about the procedure how we should do the bank transfer. Without even explaining she started to talk to another customer while I was even waiting for her explanation. I have never seen such kind of non professionalism specially a person who works in a bank in customer service and dealing with customers. Too far from customer service Need to be trained well enough while until u will train them u will loose many customers specially from outside .i will make sure to remove my account from them and will never deal with them. Not recommended at all 👎
Unprofessional bank. They only do work on their own schedule and at their own pace. This particular location is always chaotic. There is virtually no way of contacting anyone directly. You are always forced to go in to a branch.
Cash in terminals work only when you have a physical card. That’s absurd, every other bank offers cash in without a card. And turns out you can’t cash in USD. 4 desks open, working so slow that after 20 minutes queue didn’t move. Will take my business elsewhere
Waited more than 1 hour for the current cart service, they said 4 desks were open but only 1 desk was active the rest 3 of them were empty and no one cared about customer service there. The worst branch ever I hate it there.
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